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HP Selling HP EMEA cMPS Sample Questions:

1. Who is responsible for the Help Desk support withacMPS contract?

A) Specialized Service Company
B) HP
C) Channel Managed Print Services partner
D) Customer

2. What are the consequences of misusing the HP Channel Managed Print Services program discount? (Select two.)

A) HP will inform all key competitors of the partner about the misuse.
B) The partner will pay back the net value of the discounts that HP paid to distribution in order to support the SCRP Program.
C) All existing contracts of the partner will be reassigned to HP directly.
D) The partner will pay back all program achievements, such as contractual bonus and Pay For Results (PFR).
E) HP will issue a warning letter to the partner, giving 3 months' notice to become compliant with the CMPS program or be expelled for a minimum of 2 years.

3. Why do HP engineers rely on the properties of genuine HP supplies when developing HP LaserJet and OfficeJet printing devices? (Select two.)

A) Because HP supplies are specially formulated to work correctly with the printing system
B) Because they design HP printers to function only with HP supplies
C) Because HP supplies cost less to use in the product testing process
D) Because when you replace the supplies in a printer, you replace a substantial part of the printer
E) Because HP is the only provider of supplies for the Laserjet printing system

4. What is a benefit of the Supplies Contract Reseller Program (SCRP)?

A) A toolkit including device discovery and monitoring software is provided
B) The SCRP ID allows for multi-country HP supplies support
C) HP supports pricing for the cMPS contracts for supplies and distributors
D) Access to both hardware and HP supplies up-front discount is available.

5. Which option best describes the payment options of a Channel Managed Print Services contract?

A) Always "all-in" click
B) Whatever the partner defines within the cMPS terms and conditions
C) Always "base plus click"
D) Always "level pay"

Solutions: