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WGU Organizational-Behaviors-and-Leadership Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Individual Behavior in Organizations | - Perception
|
| Topic 2: Conflict and Communication | - Conflict Management
|
| Topic 3: Leadership | - Leadership Theories
|
| Topic 4: Organizational Culture and Change | - Managing Change
|
| Topic 5: Group Behavior and Team Dynamics | - Team Effectiveness
|
| Topic 6: Motivation | - Rewards and Performance
|
WGU Organizational Behaviors and Leadership (IBC1) Sample Questions:
1. What is a purpose of employee performance evaluations?
Choose 1 answer
A) To serve as a screening device for selecting new employees
B) To determine who is best tuned to organizational politics
C) To provide feedback and determine reward allocations
D) To measure the physiological symptoms of organizational dysfunctionality
2. A company is changing their work organization from employees working individually to the use of teams.
What will likely help the company develop team effectiveness?
Select one.
A) Ensuring there is zero conflict among team members
B) Quickly developing team efficacy by assigning only complex and difficult tasks from the beginning
C) Avoiding social loafing by making sure all accountability is joint accountability.
D) Utilizing both individual rewards and team rewards
3. What is a characteristic of problem-solving teams that is different than cross-functional teams?
A) Problem-solving team members meet only on a virtual basis.
B) Problem-solving team members come from the same work unit.
C) Problem-solving team members come from different work units.
D) Problem-solving teams use only computer technology to tie them together physically
4. Which contingency theory of leadership proposes that early in the interaction between a leader and a given follower the leader implicitly categorizes the follower as an "in" or an "out"?
Choose 1 answer
A) Path-goal theory
B) Leader-member exchange theory
C) Situational leadership theory
D) Leader-participation model
5. What is a positive effect of a cohesive group?
Select one.
A) Promoting value flexibility
B) Improving group productivity
C) Bringing heterogeneity to the process
D) Reducing group norm effect
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: D | Question # 3 Answer: B | Question # 4 Answer: A | Question # 5 Answer: B |



