WGU Organizational Behaviors and Leadership (IBC1) : Organizational-Behaviors-and-Leadership

Organizational-Behaviors-and-Leadership real exams

Exam Code: Organizational-Behaviors-and-Leadership

Exam Name: WGU Organizational Behaviors and Leadership (IBC1)

Updated: Aug 08, 2026

Q & A: 80 Questions and Answers

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WGU Organizational-Behaviors-and-Leadership Exam Syllabus Topics:

SectionObjectives
Topic 1: Individual Behavior in Organizations- Perception
  • 1. Attribution Theory
  • 2. Perceptual Process
  • 3. Perceptual Biases
- Personality
  • 1. Core Self-Evaluation
  • 2. Personality Traits
  • 3. Values and Attitudes
Topic 2: Conflict and Communication- Conflict Management
  • 1. Conflict Resolution Techniques
  • 2. Problem Solving
  • 3. Authoritative Command
- Organizational Communication
  • 1. Communication Channels
  • 2. Barriers to Communication
  • 3. Interpersonal Communication
Topic 3: Leadership- Leadership Theories
  • 1. Behavioral Theories
  • 2. Contingency Theories
  • 3. Trait Theories
- Leadership Styles
  • 1. Servant Leadership
  • 2. Transactional Leadership
  • 3. Transformational Leadership
- Power and Influence
  • 1. Organizational Politics
  • 2. Influence Tactics
  • 3. Sources of Power
Topic 4: Organizational Culture and Change- Managing Change
  • 1. Resistance to Change
  • 2. Change Processes
  • 3. Change Strategies
- Organizational Culture
  • 1. Ethics and Values
  • 2. Dominant Culture
  • 3. Organizational Climate
Topic 5: Group Behavior and Team Dynamics- Team Effectiveness
  • 1. Group Cohesiveness
  • 2. Social Loafing
  • 3. Virtual Teams
- Decision Making
  • 1. Group Decision Techniques
  • 2. Brainstorming
  • 3. Nominal Group Technique
- Group Structure
  • 1. Group Roles
  • 2. Informal Groups
  • 3. Formal Groups
Topic 6: Motivation- Rewards and Performance
  • 1. Performance Evaluation
  • 2. Extrinsic Rewards
  • 3. Intrinsic Rewards
- Process Theories
  • 1. Equity Theory
  • 2. Goal-Setting Theory
  • 3. Expectancy Theory
- Content Theories
  • 1. McClelland's Theory of Needs
  • 2. Two-Factor Theory
  • 3. Maslow's Hierarchy of Needs

WGU Organizational Behaviors and Leadership (IBC1) Sample Questions:

1. What is a purpose of employee performance evaluations?
Choose 1 answer

A) To serve as a screening device for selecting new employees
B) To determine who is best tuned to organizational politics
C) To provide feedback and determine reward allocations
D) To measure the physiological symptoms of organizational dysfunctionality


2. A company is changing their work organization from employees working individually to the use of teams.
What will likely help the company develop team effectiveness?
Select one.

A) Ensuring there is zero conflict among team members
B) Quickly developing team efficacy by assigning only complex and difficult tasks from the beginning
C) Avoiding social loafing by making sure all accountability is joint accountability.
D) Utilizing both individual rewards and team rewards


3. What is a characteristic of problem-solving teams that is different than cross-functional teams?

A) Problem-solving team members meet only on a virtual basis.
B) Problem-solving team members come from the same work unit.
C) Problem-solving team members come from different work units.
D) Problem-solving teams use only computer technology to tie them together physically


4. Which contingency theory of leadership proposes that early in the interaction between a leader and a given follower the leader implicitly categorizes the follower as an "in" or an "out"?
Choose 1 answer

A) Path-goal theory
B) Leader-member exchange theory
C) Situational leadership theory
D) Leader-participation model


5. What is a positive effect of a cohesive group?
Select one.

A) Promoting value flexibility
B) Improving group productivity
C) Bringing heterogeneity to the process
D) Reducing group norm effect


Solutions:

Question # 1
Answer: C
Question # 2
Answer: D
Question # 3
Answer: B
Question # 4
Answer: A
Question # 5
Answer: B

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