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Avaya 3000-3 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Maintenance and Troubleshooting | - Operational support and diagnostics
|
| Topic 2: Applications and Messaging | - Communication applications deployment
|
| Topic 3: System Installation and Configuration | - Deployment and administration
|
| Topic 4: Customer Requirements Analysis | - Business and technical requirements gathering
|
| Topic 5: IP Office Hardware | - Hardware components and interfaces
|
| Topic 6: SME Solution Design | - Designing Avaya SME communication solutions
|
| Topic 7: Networking and Call Routing | - Voice networking configuration
|
Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:
1. Which IP office application can be installed on the same server as CCR?
A) IP Office Voicemail Pro up to 20 voicemail ports
B) IP Office Voicemail Pro up to 16 voicemail ports
C) IP Office Administration Suite
D) one-X Portal
2. A customer wants to implement a converged solution with the IP Office and VoiceMail Prol. The customer wants to be able to receive Voice Mail messages in Outlook, have the ability to save the .wav files , and receive voice mail notifications when a massage is left. The customer does not want to install any software in the organization's client PCs. Which application would satisfy the customer's requirement?
A) Outcalling
B) Voicemail Pro with UMS
C) Message Manager
D) Unified Messaging
E) Voicemail Pro with IMS
3. An IP 406v2 has been upgraded to the latest release (6.0+). The customer wants to test a 9600 series telephone, however the telephone powers-up but will not register to IP Office. What is causing the issue?
A) The telephone must be changed from SIP to H.323.
B) The telephone firmware requires an upgrade.
C) The telephone requires an IP 500 control unit.
D) The telephone MAC address must registered in IP Office.
4. A client has an office with 40 real estate agents sharing twenty 9600 series IP telephones. A 20 - channel SIP trunk on a dedicated 2 MB connection will be used. The LAN has a 5MB VLAN with QoS to support the VolP traffic. The customer wants the highest voice quality while keeping Voice Compression Module (VCM) resource use at a minimum. Which codecs should be used for the SIP trunk and IP telephones to meet the client requirements?
A) G.729(a ) for the SIP trunk and G.729(a) for the IP telephones
B) G.711 for the SIP trunk and G.729(a) for the IP telephones
C) G.711 for the SIP trunk and G.711 for the IP telephones
D) G.729(a) for the SIP trunk and G.711 for the IP telephones
5. Click the Exhibit button.
A new customer reported an issue on their sire in Milan. The IP telephone can login but cannot make calls to any agents that are using analog telephones. Based on the System Monitor traces shown in the exhibit, what is the problem?
A) All cards may not be seated correctly.
B) 20 packets missed means too many packets lost; IP Office stops the call proceeding.
C) Embedded Voicemail is not running properly.
D) You need to buy additional licenses
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: B | Question # 3 Answer: C | Question # 4 Answer: C | Question # 5 Answer: A |



