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Avaya 72201X Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Session Manager | - Integration with enterprise telephony services - SIP routing and session handling |
| Communication Manager | - User administration and endpoints - Call routing and feature configuration |
| System Manager | - System configuration and management - Security and user provisioning |
| Avaya Aura Core Architecture | - Core services and communication flows - System architecture and components overview |
| Messaging and Unified Communications | - UC application integration concepts - Voicemail and messaging integration |
| Troubleshooting and Maintenance | - System monitoring and performance analysis - Fault isolation and diagnostic tools |
Avaya Aura® Core Components Support Certified Sample Questions:
1. Which statement describes the steps to save the traceSM log file?
A) While traceSM is running, type 'w' and a filename; the file is written to the user's current directory.
B) Use the Linux command cp traceSMlog <filename>
C) Export all logs from the Avaya Aura System Manager (SMGR) log viewer.
D) While traceSM is running, type 'w' and a filename; the file is written to the /tmp directory.
E) Execute traceSM -w <filename>.
2. Avaya Aura System Manager (SMGR) holds a copy of the Avaya Aura Communication Manager (CM) database, and it is important that the database is kept identical in both SMGR and CM.
If they ever stop being synchronized, what should be done to get them synchronized again?
A) Go to the Replication page and issue a Repair of the database on SMGR.
B) Issue a save translations all command in CM.
C) Go to the Inventory > Synchronize > Communication System, and send the database from SMGR to CM.
D) Go to the Inventory > Synchronize > Communication System, and synchronize the database from CM to SMGR.
E) Use the command 'sync database' on both CM and SMGR to synchronize the databases.
3. What information can be found when viewing the Monitoring > Active Sessions page on an Avaya Aura Media Server? (Choose three.)
A) Utilized Code
B) Caller ID
C) Destination IP address
D) QOS Analytics
E) Element status
F) Caller location
4. How can you show that a session is actually reaching the Avaya Aura Media Server (AAMS)?
A) In AAMS Element Manager select Monitoring > Active Sessions.
B) In AAMS Element Manager, Select System Status > Element Status > More Actions > display active sessions.
C) Use the command 'show sessions' on the Media Server CLI.
D) From Avaya Aura System Manager (SMGR) home page, click on the Media Server, and click on the link: list active sessions.
E) From SSH, go to the AAMS and issue the list active sessions current. command.
5. How can you view the entire contents of the current Avaya Aura@ Communication Manager (CM) call processing log file, specifically for a certain date range?
A) By using the CM SAT to enter the display callproc log all command
B) By using the Linux command grep to filter the log file contents based on a specific date range
C) By using the Linux cd to /var/log/Avaya and cat callproc.log commands
D) By using the Linux cd to /var/log/esc and ls -l commands to find current <log filename>; cat <log file name>
E) By using the CM SAT to enter the list callp log all commands
F) By using the Linux cd to /var/log/Avaya and cat ecs.log commands
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: D | Question # 3 Answer: A,D,E | Question # 4 Answer: A | Question # 5 Answer: D |



