HP HP2-N49 : Selling HP Business Service Management Solutions

HP2-N49 exam collection

Exam Code: HP2-N49

Exam Name: Selling HP Business Service Management Solutions

Updated: Aug 12, 2026

Q & A: 50 Questions and Answers

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HP HP2-N49 Exam Syllabus Topics:

SectionObjectives
Topic 1: HP Business Service Management Solutions Overview- HP Business Service Management (BSM) value proposition
  • 1. IT service monitoring concepts
    • 2. Business-aligned IT management
      - HP BSM solution positioning and sales approach
      • 1. Solution mapping to business outcomes
        • 2. Customer pain points identification
          Topic 2: Sales and Customer Engagement Skills- Consultative selling methodology
          • 1. Value-based selling techniques
            • 2. Discovery of business requirements
              - Competitive positioning
              • 1. Handling objections in enterprise sales
                • 2. Differentiating HP BSM solutions
                  Topic 3: HP Software and IT Management Portfolio- Integration with enterprise IT environments
                  • 1. Hybrid IT environments
                    • 2. Cloud and on-prem integration concepts
                      - HP IT Service Management solutions
                      • 1. Service monitoring and analytics
                        • 2. Incident and performance management

                          HP Selling HP Business Service Management Solutions Sample Questions:

                          1. Which HP Operations Analytics capability addresses the "data complexity (how to make sense of all the patterns in the data collected)" pain point?

                          A) Cost of operations, doing more with less
                          B) Vendor and tool consolidation @ business insight
                          C) Proactive and predictive analysis


                          2. According to Gartner Research, which IT processes are vital when implementing a strongly integrated HP APM solution? (Select three.)

                          A) storage usage
                          B) user experience monitoring
                          C) application discovery and dependency mapping
                          D) transaction profiling
                          E) virtual tracking
                          F) service ticket automation


                          3. Which HP Operations Analytics tool was purpose-built to use big data analytics to deliver industry-leading speed for real time analytics?

                          A) Service Health Reporter
                          B) Service Health Analyzer
                          C) Run time service model
                          D) Vertica


                          4. HOTSPOT
                          HP SaaS solutions can help budget challenged customers with three robust offerings in the HP APM space Match the offering to its capability.


                          5. According to an independent study by Gartner Research relating to the market drivers for an Operations Bridge solution, what percentage of the IT budget will most organizations typically spend on operating costs for their data center?

                          A) Approximately 50 percent
                          B) Less than 15 percent
                          C) Approximately 75 percent
                          D) Approximately 25 percent


                          Solutions:

                          Question # 1
                          Answer: C
                          Question # 2
                          Answer: B,C,D
                          Question # 3
                          Answer: D
                          Question # 4
                          Answer: Only visible for members
                          Question # 5
                          Answer: A

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