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HP HP2-B110 Exam Syllabus Topics:

HP Selling HP Imaging and Printing Supplies Sample Questions:

1. Why is toner particle size and additive distribution important?

A) It is a feature with color toner that gives the customer excellent print quality.
B) It is easier to recycle.
C) It is for customers who are cost-per-page sensitive.
D) It is a feature in all mono toner for maximum yield.

2. How does an HP all-in-one print cartridge give the customer consistent print quality?

A) It is assembled to the highest standards.
B) When you replace the cartridge, all critical components are also replaced.
C) It has a separate drum and toner reservoir.
D) The transfer roller is also replaced along with the toner.

3. In which circumstance is it appropriate to use HP LaserJet C cartridges?

A) For new printers with limited availability of the X or DX
B) Whenever possible as they are designed to replace all X and M cartridges
C) For old printers where the cost per page is too low
D) In Win Back and CLPPU deals

4. For selected laser models, why does HP offer different cartridges with different yields for the same printer?

A) Statistical variation during production results in different filling levels for the toner, so HP classifies cartridges later according to the expected yield
B) Customer needs and printing behaviours are different, so different yields meet these specific needs and behaviours.
C) Some countries have minimum amounts of pages to be printed from one cartridge, so different yields allow selling in countries all over the world.
D) Different purchasing powers across the globe require cartridge pricings and yields to be more flexible.

5. Which statement is correct about ColorLok?

A) Due to superior simplex printing, it reduces the total use of paper
B) It contributes to the environmental protection by superior de-inking and longer printer life.
C) It allows replacing wood with oil for paper production, thus reducing deforestation
D) It reduces the total footprint of laser printers

Solutions: