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HP HP2-B116 Exam Syllabus Topics:

HP Selling HP Document Solutions Sample Questions:

1. When a salesperson approaches a customer about the need for print management solutions, which issues should be discussed?

A) the need to print specific font and printing checks with special inks and toners
B) protection of intellectual data form research and development, and finances
C) resource constraints, decreasing budgets, adapting to change, and ROI
D) customization of document output for specific process steps

2. What is the main reason for managing sales activities as a process?

A) to enable a sales department to respond quickly to a customer's buying behavior
B) to enable a sales department to track the activities of all sales people
C) to enable a sales department to respond to a customer's legal and audit requirements
D) to enable a sales department to respond to the technological trends of the market

3. How does do some copier manufacturers obtain the customer's commitment to take their solution proposals seriously?

A) They gain a commitment from the customer to present their findings to the purchasing department.
B) They secure a meeting of all the users toestablish their "pain points."
C) They secure an executive audience for the presentation of their executive summary.
D) They draft an agreement to buy up any existing copier contracts from the customer.

Solutions: