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HP HPE2-E84 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Explain HPE Distinguishing Values | 17% | - Highlight how HPE Financial Services and HPE Services support partners and customers - Communicate how HPE's strategic vision has made it a leader in AI - Describe the value proposition of HPE GreenLake, which offers cloud-like experiences on-premises |
| Topic 2: Describe Customer Challenges and Trends | 15% | - Recognize broader challenges like sustainability and security in today's IT landscape - Understand why customers are shifting to as-a-service and hybrid cloud models - Identify the value and complexities of AI and HPC (High-Performance Computing) technologies |
| Topic 3: Sell HPE GreenLake Flex Solutions | 11% | - Explain how HPE GreenLake Flex provides flexible consumption-based pricing - Discuss opportunities to expand as-a-service business with HPE GreenLake - Showcase how consumption analytics help customers manage and optimize IT usage |
| Topic 4: Sell HPE Infrastructure as a Service (IaaS) Solutions | 21% | - Position these solutions effectively and match them to customer requirements - Communicate the value of HPE IaaS in meeting customer needs for scalability and agility |
| Topic 5: Sell HPE AI Solutions | 16% | - Address customer requirements for AI-driven outcomes - Understand how to position HPE's AI capabilities, including partnerships with NVIDIA - Identify opportunities for selling HPE AI solutions in the market |
| Topic 6: Sell HPE Software as a Service (SaaS) Solutions | 20% | - Know how to qualify potential clients for SaaS offerings and articulate the value of specific solutions - Outline the benefits of HPE SaaS solutions for both customers and partners |
HP Selling HPE AI and As-a-Service Solutions Sample Questions:
1. A customer wants to gain unified visibility and AIOps-driven insights across their entire hybrid IT estate, which includes on-premises HPE infrastructure, virtualized environments, and workloads running in multiple public clouds.
Which capabilities of OpsRamp should a sales professional highlight to address this need for comprehensive, service-centric observability? (Select all that apply.)
A) Seamless integration with third-party tools and public clouds to provide a single source of truth.
B) The functionality to order new physical servers directly from the OpsRamp dashboard.
C) A service-centric AIOps engine that correlates alerts to identify root causes and reduce alert noise.
D) The ability to manage HPE Aruba network switches at the command-line level.
E) Full-stack discovery and monitoring that provides a complete inventory of hybrid IT resources.
2. A retail customer experiences massive, unpredictable spikes in e-commerce traffic during holiday seasons. Their current infrastructure is sized for average use, leading to slow performance and lost sales during peak times. They need a solution that can handle these spikes without forcing them to overpay for idle capacity the rest of the year.
Customer Requirements:
- Workload: E-commerce platform with highly variable demand.
- Problem: Poor performance during unpredictable traffic spikes.
- Financial Constraint: Avoid paying for peak-level capacity year-round.
Which HPE GreenLake offering is specifically designed to solve this business problem?
A) HPE GreenLake Flex Solution, with a committed capacity for normal operations and a pay-for-use buffer for peak demand.
B) A three-year fixed lease on HPE ProLiant servers sized for peak capacity.
C) HPE Financial Services Asset Upcycling.
D) HPE GreenLake for Private Cloud Business Edition with a fixed monthly cost.
3. A fast-growing software company needs to expand its IT infrastructure to support its development and QA teams. They are hesitant to tie up capital in depreciating hardware assets and are looking for ways to preserve cash for hiring more developers.
Which benefits of using HPE Financial Services should a sales professional emphasize for this customer? (Select all that apply.)
A) It offers break/fix hardware support with guaranteed service level agreements.
B) It enables a circular economy approach through asset upcycling and certified pre-owned options.
C) It helps align technology costs with business benefits by spreading payments over time.
D) It can free up capital and preserve cash flow for investment in core business activities.
E) It provides deep technical expertise for migrating workloads to the cloud.
4. A customer is comparing HPE GreenLake with a "do-it-yourself" (DIY) approach to building a private cloud. The customer's IT team believes they can save money by purchasing hardware and software separately and integrating it themselves.
Customer Objection: "We have smart engineers. We can build our own cloud experience by integrating hardware and software from different vendors.
Why should we pay for HPE GreenLake?"
How should a sales professional position the value of HPE GreenLake against this DIY approach?
A) Explain that HPE GreenLake is primarily for customers who lack skilled engineers.
B) Emphasize that HPE GreenLake offers more hardware configuration choices than a DIY approach.
C) Focus on the faster time-to-value and reduced risk achieved with a pre-integrated, fully managed as-a-service platform like HPE GreenLake.
D) Agree that the DIY approach is cheaper and suggest the customer only use HPE for hardware.
5. What is the primary role of HPE Services in a customer's as-a-service or AI solution adoption journey?
A) To act as a trusted advisor and expert implementer, helping customers plan, migrate, operate, and evolve their hybrid cloud and AI environments.
B) To sell third-party software licenses for applications that run on HPE hardware.
C) To provide only break/fix hardware replacement for servers and storage.
D) To offer financing and leasing options to help customers acquire technology with an OpEx model.
Solutions:
| Question # 1 Answer: A,C,E | Question # 2 Answer: A | Question # 3 Answer: B,C,D | Question # 4 Answer: C | Question # 5 Answer: A |



