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Nokia SDM_2002001050 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Service Delivery Management (SDM) | - Service Delivery Lifecycle
|
| Topic 2: Risk and Change Management | - Change Control Process
|
| Topic 3: Project Management & Delivery | - Procurement and Supply Chain Management
|
Nokia SDM Certification - NI Sample Questions:
1. What is the right timing to review the costs in a subcontractor contract?
A) When the contractor shows a bad performance.
B) Periodically or when Customer asks for price revisions.
C) Only when the Customer pushes NSN to reduce costs.
D) When there is a change in the scope.
2. What is the KPI generated out of the Site Quality module of IPM?
A) P-SQI - Project Site Quality Index.
B) TILT - Telecom Implementation Lead Time.
C) RA - Rollout Accuracy.
D) SILT - Site Invoice Lead Time.
3. What are mandatory steps for Logistics to ship equipment to site?
A) Site address and Customer approval.
B) Civil works completed and TI manager sends delivery request to Logistics.
C) Purchase Order to subcontractor and Logistic packing list prepared.
D) Sales Order and Site Material Request issued by the project.
4. What are key components of EVM methodology?
A) Planned Cost, Revenue and Gross Margin.
B) Planned Value, Earned Value and Actual Cost.
C) As Sold Cost Estimates, Baseline and EAC.
D) Baseline Costs, Estimated at Completion and Estimate to Complete.
5. Why are PARD (Project Asset Rotation Days) and TILT (Telecom Implementation Lead-Time) KPI's closely related to each other?
A) Because both KPI's are CT cash flow related.
B) Because both KPI's are NI project related.
C) Because PARD is influenced by the TILT KPI (influenced = if one is decreasing the other is also decreasing).
D) Because TILT is influenced by the PARD KPI (influenced = if one is decreasing the other is also decreasing).
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: A | Question # 3 Answer: D | Question # 4 Answer: B | Question # 5 Answer: C |



