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Salesforce Certified Slack Consultant Sample Questions:
1. Your client has fully transitioned to remote working and wants to maintain their daily Agile syncs at 9 a.m.
They have asked if there is a feature in Slack that can help make their syncs easier to manage and more productive.
What should you recommend?
A) Integrate a project management tool into Slack for teammates to fill out their latest progress prior to the sync.
B) Request teammates to share their updates in the project channel.
C) Use huddles for everyone to join the 9 a.m. meeting and share their updates.
D) Leverage a Workflow Builder template to automatically ask teammates to post updates in channel.
2. Which discovery question will best help you understand your client's security concerns and guidelines?
A) Is there frequent external collaboration between your organization and external parties such as customers and vendors today?
B) Which internal teams collaborate most frequently in your current organization?
C) Are there groups within the organization that need more restrictive permissions or access than a typical employee?
D) What user support model does your organization use today to answer IT and Slack-related questions?
3. You are enabling your client on best practices for a Slack rollout communication plan.
Which set of components should you highlight to your client?
A) Objective, channel setup recommendations and delivery method
B) Objective, channel setup recommendations and target audience
C) Target audience, objective and delivery method
D) Target audience, channel setup recommendations and delivery method
4. You have successfully completed a Grid Design Workshop with your client in which you walked through their grid design options and gathered their feedback.
Which elements should be included in the executive summary of their chosen grid design?
A) Model name, workspace recommendations and key considerations
B) Workspace recommendations with access level, key benefits and key considerations
C) Workspace recommendations with channels and key benefits
D) Model name, key benefits and considerations
5. You have completed an engagement session with your client where several key decisions were made to customize Slack policies & settings.
Who is responsible for implementing the configurations in the client's Slack instance?
A) The Slack customer success manager
B) The Slack admin on your client's engagement team
C) Your client's executive sponsor
D) The Slack account executive
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: C | Question # 3 Answer: C | Question # 4 Answer: B | Question # 5 Answer: B |



