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Salesforce NP-Con-101 Exam Syllabus Topics:

Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:

1. A major donor officer needs to capture wealth scoring to support individual cultivations.
How is this best represented in the NPSP?

A) Report on the total amount of donations received by the nonprofit in the past year, and rank it against peer institutions to best cultivate individual donations.
B) Report on the total amount of an individual's donations summarized on their Contact record and rank it against donations to the nonprofit by other individual donors to best cultivate individual donations.
C) Using an AppExchange application, collect and rank other nonprofits' wealth information to understand how best to cultivate individual donations.
D) Using an AppExchange application, collect and rank donor prospects' wealth information to understand how to best cultivate individual donations.

2. Salesforce recommends using V2MOM with customers in the requirements-gathering phase of a project. What is the desired outcome?

A) Customer adoption
B) Executive sponsorship
C) Data security
D) Organizational alignment

3. A nonprofit has a large volume of contacts, accounts, and address records and wants to migrate all of its data into NPSP.
What are two considerations?
Choose 2 answers

A) The default address is updated on a nightly basis.
B) Managing multiple addresses introduces more complexity.
C) Three addresses per contact or organization can be migrated into NPSP.
D) Address records consume additional data storage.

4. A nonprofit wants to collect information online about volunteers who are new to the nonprofit, including names and contact details, skill sets, and availability. The nonprofit already uses NPSP and Volunteers for Salesforce and wants to create a report with this information.
What are two ways the consultant can meet the requirement?
Choose 2 answers

A) Add the Volunteer Sign Up form to the nonprofit's website.
B) Collect contact information during job sign up via Job Listings.
C) Set up a Personalized Volunteer Page on the nonprofit's website.
D) Attach emails from volunteers with their information to Contact records.

5. The Development Director at a nonprofit needs to track grant lifecycles using the NPSP, including assigning actions to staff members, tracking applications, reporting deadlines, and summarizing the total amount awarded with payments towards the total.
How can this be accomplished with NPSP using Account records for the grant making institution?

A) Create Recurring Donations with Opportunities to represent payments, Deliverables to represent applications and reporting deadlines, and Activities to represent action assignments to their staff.
B) Create Opportunities with Payments to represent payments, Deliverables to represent applications and reporting deadlines, and Activities to represent action assignments to their staff.
C) Create Opportunities with Deliverables to represent payments, applications, reporting deadlines, and action assignments to their staff.
D) Create Opportunities with Payments to represent payments, Activities to represent applications, reporting deadlines, and action assignments to their staff.

Solutions: