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Cisco Performing Business-Focused Transformative Architecture Engagements Sample Questions:
1. What is the ITIL definition of a service?
A) A means of delivering value to customers
B) A means of designing processes customers
C) The means of delivering goods to users
D) A way of giving customers what they need rather than what they asked for
2. What is the definition of a feature?
A) A detailed description of the underlying technology behind a product or service
B) A description of a product or service and its key attributes
C) A description of how the product addresses a need for the customer
D) A generic description of how a system capability compares against other alternatives
3. In stakeholder mapping and prioritizing using the Influence vs.Interest factors, which group should we keep satisfied?
A) High influence,low interest people
B) Low influence,high interest people
C) Low influence,low interest people
D) High influence,high interest people
4. Which statement about 'enabling solutions' is true?
A) They represent the level in which Cisco has the strongest market share and competitive advantage
B) They have a life-span of two years or less,and are dependent on chip technology
C) They are proven to be the most important solution type for the Internet of Everything,more foundation or impacting solutions
D) Along with foundation solutions,they allow impacting solutions to deliver value.
5. Which describes goals for holding a workshop?
A) Improve your ability to secure more funding in the customer's budget for next year
B) Minimize sales costs,by combining multiple 1:1 briefings into a common workshop
C) Deliver product presentations and highlight technical functionality
D) Co-design solutions,secure stakeholder buy-in,determine business objectives
Solutions:
Question # 1 Answer: A | Question # 2 Answer: B | Question # 3 Answer: A | Question # 4 Answer: D | Question # 5 Answer: D |