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Nortel 920-172 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Administration and Operations | - Call Control and Service Management - User and Access Management |
| Topic 2: Troubleshooting and Maintenance | - Performance Monitoring and Optimization - Fault Diagnosis and Logging |
| Topic 3: Installation and Configuration | - System Requirements and Deployment - Initial Configuration and Setup Procedures |
| Topic 4: Communication Control Toolkit Overview | - Architecture and Components - Features and Functional Capabilities |
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