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Avaya 3000-3 Exam Syllabus Topics:

Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:

1. A client has an office with 40 real estate agents sharing twenty 9600 series IP telephones. A 20 - channel SIP trunk on a dedicated 2 MB connection will be used. The LAN has a 5MB VLAN with QoS to support the VolP traffic. The customer wants the highest voice quality while keeping Voice Compression Module (VCM) resource use at a minimum. Which codecs should be used for the SIP trunk and IP telephones to meet the client requirements?

A) G.729(a ) for the SIP trunk and G.729(a) for the IP telephones
B) G.711 for the SIP trunk and G.729(a) for the IP telephones
C) G.711 for the SIP trunk and G.711 for the IP telephones
D) G.729(a) for the SIP trunk and G.711 for the IP telephones

2. An IP Office CCR administrator examines a CCR agent's user profile in Manager. The administrator discovers that on the user's Telephony tab the "Forced Login" checked box is grayed out. What does this mean?

A) All of the CCR licenses are being used.
B) The CCR Agent is not a CCR administrator.
C) The CCR Agent is checked on the user's telephony tab.
D) The CCR Agent is in After Call Work (ACW).
E) The CCR Agent is not logged into the telephone.

3. When planning an IP Office upgrade to a new software version, which four factors should be considered before upgrading?(Choose four.)

A) if older IP Office applications are to be supported
B) if all licenses will need to be renewed
C) if telephones and system features have changed between loads
D) if telephones need to be upgraded thereby increasing downtime
E) if hardware is compatible with the new version of IP Office

4. The Customer Call Reporter (CCR)server IP address is 192.168.42.100.
After installing CCR and creating a Supervisor, what is the correct link for a CCR Agent to login?

A) https://localhost/CCRWebAgent
B) http://localhost/CCRWebAgent
C) http://192.168.42.100/CCRWebClint
D) http://192.168.42.100:8888
E) http://192.168.42.100:8080/inyama/inyama.html

5. When implementing a fully integrated multi-site network using only IP500 control units, which license is required to be on all sites?

A) Advanced Small Community Networking (SCAN)
B) IP500 IP Office Multi-Site Network (MSN)
C) Preferred Edition - Messaging
D) IP500 Voice Networking Channels

Solutions: