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Avaya 3303 Exam Syllabus Topics:

Avaya Proactive Contact Implementation and Maintenance Sample Questions:

1. A system operator complains that Analyst reports do not show any data for yesterday. Which three actions would you take to resolve this problem? (Choose three.)

A) Check to see if a data store file was created with yesterday's date.
B) Check the mo_last_status table In the database to see if data was written to the historicaldatabase yesterday.
C) Restore the database backup from yesterday.
D) Run stop_rnts_svcs and start_mts_svcs to reset the database and its associated processes.
E) Identify which jobs ran yesterday and locate the tran.stat file associated with each.

2. Which two statements are accurate regarding networking requirements in Avaya Proactive Contact (APC. installation? (Choose two.)

A) The APC server can use a DHCP address.
B) APC supports Ethernet III networks with User Datagram Protocol (UDP) feature.
C) Traffic isolation is needed between the digital switch and the Application Enablement Services (AES).
D) The supervisor workstation requires a DHCP address.
E) The connection between a PG230 and the Application server must be l0BaseT.

3. Which three files must be configured as part of the switch configuration on the CPU? (Choose three.)

A) dgswitch.cfg
B) locale.cfg
C) dgcreate.cfg
D) master.cfg
E) opmon.cfg

4. A Job is running and agents are logged in, but a report executed from Analyst shows no data for that job. On the Historical Data Server Component (HDSC. system, you confirm that the database is running.What are two possible causes for this? (Choose two.)

A) The service monitor is not running.
B) The data pump is not running.
C) The dccserver is not running.
D) The logger is not running.
E) The HDSC system is not running.

5. A system operator has edited a current calling list though Editor. The list is not being used currently by any active jobs or processes.
Which two statements are true about this scenario? (Choose two.)

A) The modified list configuration can be saved as Active and be used immediately.
B) The Active list configuration must be deleted before saving the new configuration.
C) The modified list configuration can be saved as Pending; the changes will become live upon the next dialing application restart.
D) The modified list configuration can be saved as Pending; then the system operator can rightclickon the pending list configuration and choose "Make Active" for the changes to go live immediately.
E) The modified list configuration can be saved as In Progress so that later changes can be madewithout risk of changing the live configuration.

Solutions: