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How much ServiceNow-PR000370 Exam Cost
The price of the ServiceNow-PR000370 exam is $200 US
What is the duration of the ServiceNow-PR000370 Exam
- Number of Questions: 40
- Length of Examination: 90 minutes
- Format: Multiple choices, multiple answers
- Passing Score: 70%
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Certification Path
ServiceNow-PR000370 is an advanced exam and requires ServiceNow Fundamentals as pre-requisite.
Industry experience with database and system administration concepts is also helpful, as is knowledge of IT help desk processes and workflows related to incidents, problems, and changes.
To pass this exam, candidates must have completed the ServiceNow Fundamentals course and have at least six months of practical experience with ServiceNow.
Applicants can take a three-day ServiceNow Basics training course or the ServiceNow Basics training course offered at Now Learning.
ServiceNow PR000370 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Database Management | 15% | - Tables, fields, relationships, and data schema - Extending tables, database views, and indexes |
| Topic 2: Instance Configuration | 15% | - System properties, plugins, and update sets - Branding, themes, and system settings |
| Topic 3: User Interface & Navigation | 15% | - Platform navigation, lists, forms, filters, and views - Global search, modules, and application menus |
| Topic 4: ITSM Core Applications | 20% | - Incident, Problem, Change, and Configuration Management - SLAs, CMDB, and Knowledge Management |
| Topic 5: Security & Access Control | 15% | - Access Control Lists (ACLs) and security rules - Users, groups, roles, and departments |
| Topic 6: Self-Service & Automation | 20% | - Flow Designer, notifications, and approvals - Service Catalog, record producers, and request fulfillment |



