Exam Details and Topics
The Cisco 300-815 exam is 90 minutes long and contains around 60 multiple-choice questions to cover. It is required to earn at least 825 points of the overall score to get the certification. The test is available in English only, and the exam voucher will cost you $300. It is administered by the Pearson VUE testing company, which has authorized training centers all over the globe.
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Overview of the Exam Outline
The content of 300-815 exam contains six domains, and questions taken from them will pop up during the test. However, they won't appear evenly, and some sections take up a larger portion of the syllabus than others. Take a look at them below:
- CME/SRST Gateway Technologies
About 10% of the questions come from this domain. It assesses one’s knowledge of how to configure CU-CME for SIP telephone registration and dial plans. Also, you should have a solid understanding of how to enforce toll fraud prevention and configure the advanced CU-CME features and SIP SRST gateway.
- Call Control and Dial Planning
This domain has weight of about 25%. You are to have a general idea of troubleshooting and setting up the globalized call routing elements in CU-CM, such as the patterns for route, translation, transformation, and others.
- Mobility
About 10% of the exam questions come from this topic. To tackle these items, you must understand the concepts of setting up CU-CM mobility, including unified mobility, extension mobility, and device mobility, and troubleshooting them.
- Signaling and Media Protocols
This module covers about 20% of the test. It is required that you know how to troubleshoot the various elements of a SIP dialogue, including session timers, mid-call signaling, and more. You also need to equip yourself with a clear idea of troubleshooting certain protocol elements and media establishment.
- Cisco Unified Border Element
This section takes about 15% of the content. It covers the basic skills in handling the procedures involved setting up as well as troubleshooting the CU-BE dial plan components, including DTMF, voice translation rules and profiles, codec preference list, plus signaling and media bindings.
- Cisco Unified CM Call Control Features
This module takes about 20% of the syllabus. The subdomains include troubleshooting of the Call Admission Control and configuring ILS, URI synchronization, GDPR, hunt groups, call queuing, time of day routing, and supplementary roles.
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Official Courses for Cisco 300-815 Exam Preparation
Before taking the exam, you have to master all the above topics. The most rational way to do this is by adopting corresponding Cisco training. These are three programs you can apply for:
- Implementing and Operating Cisco Collaboration Core Technologies (CLCOR)
If you start from the very beginning, it’s better to first enroll in training for the core test. It lets you prepare for the Cisco CCNP Collaboration from scratch, covering the most basic concepts. During it, you'll prepare for advanced-level positions based on Cisco collaboration technologies deployment and service. You will also acquire the expertise and skills one needs to have to install and deploy common collaboration and networking technologies. Also, it is focused on the areas like configuration, call management, service quality, and other Cisco collaboration applications. It can be followed as 8-day sessions guided by an instructor, 8-day virtual training, or E-learning.
- Understanding Cisco Collaboration Foundations (CLFNDU)
This is one more training course that would make you ready for this test. It provides you with all the information you need to know to maintain a simple Cisco Unified Communications Manager and handle the Session Initiation Protocol (SIP) gateway. It encompasses preliminary settings, the management of systems, customer management, media services management, as well as tools used for troubleshooting and maintenance of CU Communications solutions. This program also has a duration of 5 days regardless of its format, which includes the options such as instructor-led, virtual classroom, and E-learning.
- Implementing and Understanding Cisco Advanced Call Control and Mobility Services (CLACCM)
During this official course, you will get solid knowledge about how to utilize CU-CM features to simplify the communications system into a modular, lightweight, and reliable collaboration approach. You will also learn about several other features, such as Globalized Call Routing, Cisco Extension Mobility, Cisco Unified Mobility, and many others. Using this course as your guide will bolster your studies for the test. The training is offered in three forms: 5 days of instructor-led classes, 5 days of virtual sessions, or a set of E-learning tools and materials equivalent to 5-day preparation.
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Cisco 300-815 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Advanced Call Control Features | - Quality of Service (QoS)
|
| Cisco Unified Communications Manager (CUCM) Call Control | - Call routing and call admission control
|
| Cisco Expressway and Remote Access | - Mobile and Remote Access (MRA)
|
| VoIP Protocols and SIP Signaling | - SIP trunking and interworking
|
| Mobility Services | - Extension Mobility
|



