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WGU Operations-Management Exam Syllabus Topics:

WGU Operations Management (C215, VDC2) Sample Questions:

1. What is the primary purpose in using the master production schedule (MPS) in the marketing department of an organization?

A) To manage the demand for promised deliveries
B) To create demand for promised deliveries
C) To control the production department
D) To identify new product demand

2. Which capacity planning measurement tells how much capacity a company is using?

A) Capacity utilization
B) Effective capacity
C) Capacity focus
D) Design capacity

3. Which element is part of a financial plan?

A) SWOT (Strengths, Weaknesses, Opportunities, Threats) analysis
B) Product pricing
C) Budget projections
D) Compensation planning

4. Which function does marketing play in a just-in-time (JIT) organization?

A) JIT marketing focuses on producer-driven quality.
B) JIT marketing synchronizes product demand with assembly.
C) JIT marketing focuses on customer-driven quality.
D) JIT marketing simplifies inventory flow.

5. Which statement is true about capacity requirements planning (CRP)?

A) Each product item is individually addressed regardless of relevant holistic processes.
B) Production capacity is created for future production items.
C) Human capital adequacy is analyzed for given work centers and production items.
D) Available capacity is compared to calculated workloads of relevant items.

Solutions: