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IBM Assess: Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3 Sample Questions:
1. A customer has implemented a solution from a third-party vendor that is capable of creating asset inventory. Which IBM tool can provide a fully functional CMDB?
A) IBM Tivoli Asset Discovery for Distributed
B) IBM Tivoli Business Service Manager
C) IBM Tivoli Monitoring
D) IBM Tivoli Application Dependency Discovery Manager
2. How can an incident management process provide value to the business?
A) to help control infrastructure cost when adding new technology
B) to enable users to resolve problems
C) to align people and processes for the delivery of service
D) to reduce the impact of service outages
3. A customer is planning to implement IBM SmartCloud Control Desk to automate incident, problem, and change management processes and to build a configuration management database. The solution will serve up to 150 concurrent users. If the deployment uses IBM WebSphere Application Server Network Deployment V7.1 how many nodes in a cell are recommended to run maximo.ear?
A) at least three
B) at least five
C) at least two
D) one is enough
4. How is it possible to extend IBM Tivoli Application Dependency Discovery Manager (TADDM) sensors to discover custom components?
A) Deploy additional agents which can be downloaded from the Integrated Service Management Library.
B) Use the TADDM Custom Server Extension.
C) Perform field customizations using the database configuration application.
D) Read an existing data source such as a spreadsheet or file using the Tivoli Data Loader.
5. Why is an organization chart useful to identify key stakeholders for an IT asset and service management solution?
A) It identifies the key business units and teams supporting IT asset and service management processes.
B) It outlines the hierarchy and dependencies between departments responsible for IT asset and service management.
C) It identifies the most important key business units using the IT asset and service management solution.
D) It provides an overview of the key business units which helps identify the unit managers to interview.
Solutions:
Question # 1 Answer: D | Question # 2 Answer: D | Question # 3 Answer: A | Question # 4 Answer: B | Question # 5 Answer: D |