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Avaya 7004.1 Exam Syllabus Topics:

Avaya Communication Server 1000 for Avaya Aura® Maintenance Sample Questions:

1. Click the Exhibit button.

Consider a company's dialing plan shown in the exhibit and an example for its requirements:
A station user at the company, with Location Code 221, placed an ESN call, dialing 7-2212581. This would be an On-Net call and the NARS programming must remove the LOC code and dial the DN internally.
What programming would remove the location code for a call dialed within the originating Communication Server 1000 to a DN on that same Communication Server 1000?

A) Each site would have its own Location Code programmed as a Home Location Code (HLOC) under Translation Table #1 in their CS 1000.
B) Home NPA Codes (HNPA) for each site would be programmed under Translation Table #1 at each location in their CS 1000.
C) Each site would have the Location Codes for all sites programmed as Home Location Codes (HLOC) in Translation Table #1 of their CS 1000.
D) The location codes for each site would be programmed under the LOC programming in Translation Table #2 at all locations.

2. A customer has deployed a Communication Server (CS) 1000 RIs. 7 x system at their site. They have asked you if the CS 1000 has a feature that can extend and ring calls to other locations. You have decided that Personal Call Assistant (PCA) will meet the customer's requirements and verified that the system is equipped with Package 398, and that it has sufficient ISM parameters. Which step must be performed first when implementing PCA?

A) Configure Flexible feature codes for PCA control
B) Configure the telephone parameters to support PCA
C) Locate or configure a Superloop for PCA
D) Enable the PCA feature for the customer

3. A customer site has a Communication Server 1000 system located at us main campus and wants to network me system for direct calls with a system in a different city.
Which type of steering code is required to route calls over specify trunk routes between the two sites?

A) Remote Steering Code (RSC)
B) Special Number (SPN)
C) Network Plan Area (NPA)
D) Distant Steering Code (DSC)

4. Click the Exhibit button.

Consider a customer's dialing plan and programming shown in the exhibit.
Assuming all required Route List indexes have been programmed, why will the station call of 6-544-3333 not complete?

A) NXX 544 is not provisioned in the customer's database
B) 3333 is Denied under the SDRR programming
C) ACI Access Code was not dialed.
D) AC2 Access Code was not dialed

5. A company recently deployed IP telephones in its Call Center. During peak traffic conditions, callers receive an overflow tone and calls are blocked.
Zone Number = 1 Zone Intent = MO Intrazone Traffic = Best Quality Interrone Traffic = Best Bandwidth Resource Type = Shared
Which programming change is recommended to provide dedicated Digital Signal Processor
(DSP) resources to Contact Center IP telephones?

A) Change Resource Type to Private
B) Change Zone Intent VTRK
C) Change Interzone Traffic to Best Bandwidth
D) Change Interzone to Best Quality

Solutions: