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Avaya 3305 Exam Syllabus Topics:

Avaya Aura® Experience Portal with POM Implementation and Maintenance Sample Questions:

1. You are installing a new Avaya Aura Experience Portal system.
Which three Experience Portal Manager (EPM) web pages must you configure in order to get the system to take a call? (Choose three)

A) EPM Servers
B) Applications
C) Alarm Codes
D) MPP Servers
E) VoIP Connections

2. The Alarm Manager page on Experience Portal Manager shows an Alarm:
Q_ICR62006: User-to-User header is missing from SIP response 183 Session Which Avaya product in the deployment is not configured correctly?

A) Avaya Aura Session Manager
B) Avaya Aura Communication Manager
C) Avaya Aura Experience Portal
D) Intelligent Customer Routing

3. Under Skill configuration, the cache freshness Is 10 seconds and slacktime is 5 seconds.
When the first call arrives into the system, Intelligent Customer Routing (ICR) Core performs polling and updates cache with the routing result for this skill and provides routine] Information to this < After 12 seconds, another call arrives for the same skill.
What would happen next?

A) IRC Core will not perform polling. It provides routing information from the cache.
B) ICR Core performs polling and updates the cache. II then provides routine) information to this call.
C) ICR Core performs polling and provides routing information, but the cache is not updated.
D) ICR Core provides routing information from the cache. It then performs polling and updates the cache.

4. When performing a backup of the Avaya Aura Experience Portal (AAEP), which two operating systems are supported for the backup server? (Choose two)

A) Microsoft Windows
B) IBM AIX
C) Linux
D) Oracle Solaris
E) Unix

5. Your customer has configured VoIP connectivity on Avaya Aura Experience Portal. Calls made to the system are not responding with the correct speech recognition response.
What two items should he checked to resolve this situation? (Choose two)

A) the error logs in the speech recognition server
B) the Call Data Summary Report
C) the audio/basic and audio/x-alaw-basic settings In the Web Administration screen
D) the content of the Avaya network log server.log/log

Solutions: