Avaya 7004-1 : Avaya Communication Server 1000 for Avaya Aura® Maintenance Exam

7004-1 exam collection

Exam Code: 7004-1

Exam Name: Avaya Communication Server 1000 for Avaya Aura® Maintenance Exam

Updated: Sep 17, 2026

Q & A: 66 Questions and Answers

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Avaya 7004-1 Exam Syllabus Topics:

SectionObjectives
Topic 1: CS 1000 System Architecture- Core system components and architecture overview
  • 1. Call processing fundamentals
    • 2. Hardware and software components
      Topic 2: Networking and Integration- Integration with Avaya Aura® ecosystem
      • 1. Network troubleshooting basics
        • 2. SIP and IP telephony connectivity
          Topic 3: Installation and Configuration- System setup and initialization
          • 1. Basic system configuration parameters
            • 2. Software installation and upgrades
              Topic 4: Maintenance and Troubleshooting- System maintenance procedures
              • 1. Alarm handling and fault resolution
                • 2. Performance monitoring
                  Topic 5: Telephony Features and Services- Call routing and feature administration
                  • 1. User and extension management
                    • 2. Voice services configuration

                      Avaya Communication Server 1000 for Avaya Aura® Maintenance Sample Questions:

                      Question #1

                      Click the Exhibit button.

                      Consider a company's dialing plan shown in the exhibit and an example for its requirements:
                      A station user at the company, with Location Code 221, placed an ESN call, dialing 7-2212581. This would be an On-Net call and the NARS programming must remove the LOC code and dial the DN internally.
                      What programming would remove the location code for a call dialed within the originating Communication Server 1000 to a DN on that same Communication Server 1000?

                      • A. Each site would have its own Location Code programmed as a Home Location Code (HLOC) under Translation Table #1 in their CS 1000.
                      • B. Home NPA Codes (HNPA) for each site would be programmed under Translation Table #1 at each location in their CS 1000.
                      • C. Each site would have the Location Codes for all sites programmed as Home Location Codes (HLOC) in Translation Table #1 of their CS 1000.
                      • D. The location codes for each site would be programmed under the LOC programming in Translation Table #2 at all locations.
                      Reveal Solution  Discussion  0

                      Correct Answer: A  🗳️

                      Question #2

                      Click the Exhibit button.

                      A customer has a Communication Server 1000RIs. 7 x system. Telephone users are required to use Basic Alternate Route Selection (BARS) to make toll calls.
                      What Class of Service (CLS) adjustment must you make telephone in order to allow the system to use the telephone network class of service (NCOS) to determine call eligibility?

                      • A. change the CLS entry SRE to CUN
                      • B. change the CLS entry SRE to CTD
                      • C. change the CLS entry SRE to UNR
                      • D. change the CLS entry SRE to FR2
                      Reveal Solution  Discussion  0

                      Correct Answer: C  🗳️

                      Question #3

                      An enterprise has a network with Communication Server 1000E systems running RIs 7 x IP Peer Network. For this network, when are the Digital Signal Processor (DSP) resources required?

                      • A. when interworking is necessary to third-party SIP-enabled products
                      • B. when a compressed media channel is required without circuit switching
                      • C. when it is necessary to transcode between IP and circuit-switched devices
                      • D. when interworking is necessary to third-party H.323-enabled products
                      Reveal Solution  Discussion  0

                      Correct Answer: C  🗳️

                      Question #4

                      When attempting to program Zone Based Dialing through Element Manager, the user is unable to access the Dialing Configuration Page.
                      What needs to be configured before the Dialing Configuration Page can be accessed, assuming the ZBN_PACKAGE (420) is already installed?

                      • A. Number Zones need to be configured
                      • B. The ZBN_PACKAGE (420) needs to be disabled.
                      • C. The CDP dialing plan needs to be programmed.
                      • D. Nothing, Zone Based Dialing cannot be configured in Element Manger.
                      Reveal Solution  Discussion  0

                      Correct Answer: A  🗳️

                      Question #5

                      Given the following network characteristics:
                      three Communication Server 1000 RIs. 7 x systems IP Peer Networking required DN uniqueness cannot be maintained route calls using site Location Codes (LOCs)
                      Which type of dialing plan is recommended for this call routing scenario?

                      • A. Uniform Dialing Plan (UDP)
                      • B. Network Attendant Numbering Plan
                      • C. Coordinated Dialing Plan (CDP)
                      • D. Flexible Numbering Plan (FNP)
                      Reveal Solution  Discussion  0

                      Correct Answer: D  🗳️

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