Cisco Unified Communications Express AM : 646-223

646-223 real exams

Exam Code: 646-223

Exam Name: Unified Communications Express AM

Updated: Jul 30, 2026

Q & A: 87 Questions and Answers

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Cisco 646-223 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Cisco Unified Communications Express Architecture20%- Hardware and software requirements
- Integration with Cisco Unity Express
- System components and deployment models
Topic 2: Dial Plan and Call Routing25%- Dial plan design and implementation
- Route patterns, dial peers, and translation rules
- Call routing and toll fraud prevention
Topic 3: System Maintenance and Troubleshooting20%- Monitoring and system health checks
- Troubleshooting call flows and voice quality
- Backup, restore, and software upgrades
Topic 4: Voice Messaging and Auto-Attendant15%- Voicemail profile and notification
- Cisco Unity Express administration
- Auto-attendant and IVR setup
Topic 5: Endpoint Configuration and Management20%- IP phone registration and provisioning
- Directory numbers and line features
- User and phone feature configuration
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