Oracle B2C Service Integration and Development 2021 Implementation Essentials : 1Z0-1034-21

1Z0-1034-21 real exams

Exam Code: 1Z0-1034-21

Exam Name: Oracle B2C Service Integration and Development 2021 Implementation Essentials

Updated: Aug 10, 2026

Q & A: 56 Questions and Answers

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Oracle 1Z0-1034-21 Exam Syllabus Topics:

SectionObjectives
Data Management and Customization- Business rules and automation
  • 1. Scripts and server-side logic
    • 2. Workflows and business rules engine
      - Data objects and schema customization
      • 1. Custom objects and fields
        • 2. Data relationships and constraints
          Deployment and Troubleshooting- Configuration lifecycle management
          • 1. Migration between environments
            • 2. Diagnostics and logging
              Development and Scripting- B2C Service scripting and APIs
              • 1. Client-side and server-side extensions
                • 2. Connect PHP / APIs usage concepts
                  • 3. RightNow Object Query Language (ROQL)
                    B2C Service Architecture and Fundamentals- Oracle B2C Service (Service Cloud) architecture overview
                    • 1. Agent Desktop and administrative interfaces
                      • 2. Core components and data model
                        Integration Concepts- Integration approaches
                        • 1. Middleware and third-party integration patterns
                          • 2. Outbound messaging and event-driven integration
                            • 3. REST and SOAP web services
                              Security and Access Control- Authentication and authorization
                              • 1. Roles and profiles
                                • 2. SSO and identity integration concepts

                                  Oracle B2C Service Integration and Development 2021 Implementation Essentials Sample Questions:

                                  1. There is a requirement to create an add-in that has limited functionality for most profiles. However, supervisor profiles are allowed to use the full functionalityof this add-in. How can you set up and deploy this add-in?

                                  A) You can deploy the add-in with a configurationfile zipped with the DLL. Change the configuration file for the supervisor profiles so that the DLL will allow full access for those users.
                                  B) You can create a serverconfigProperty called supervisorRole, which will be defaulted to false. When you deploy the add-in using the Add-In Manager, you will change the SupervisorRole to true for the Supervisor profiles. The code within the add-in will use this serverconfigProperty to determine if full functionality of the add-in should be allowed.
                                  C) For all supervisor accounts, open the Add-In tab of the Account Workspace and select the Administrator check box next to the add-in.
                                  D) Using the Add-In Manager, go to the Profile Access section of the add-in. For allof the Supervisor profiles, select the Run as Administrator check box.
                                  E) Add-ins are deployed as DLLs to Oracle B2C Service and there is no way to divide permissions of these DLLs.


                                  2. You have deployed a CPM and would like to log any errors that happen in its execution. Which option is not available to you from the CPM logic?

                                  A) the log files maintained in the configuration panel in the console
                                  B) logMsasage ( "message" ) ;
                                  C) writing to a custom logging table within the CPM code
                                  D) writing to the notes field of the object on which you are performing CPM actions


                                  3. In a Agent Desktop Add-In, which is the correct syntax to get the contact record of the current contact worksoace?
                                  A)

                                  B)

                                  C)

                                  D)

                                  E)

                                  A) Option C
                                  B) Option D
                                  C) Option E
                                  D) Option A
                                  E) Option B


                                  4. Which three are functions of Object Designer?

                                  A) ability to create system attributes
                                  B) ability to configure business rules for custom objects
                                  C) ability to create menu-only objects
                                  D) ability to create custom fields
                                  E) ability to import data
                                  F) ability to create custom objects


                                  5. Within add-ins, web-service calls must be handled with care in order to avoid performance concerns.
                                  Identify two ways to support maintaining a responsive agent interface when using Connect Web Services for SOAP from anadd-in.

                                  A) Update your user interface thread from your network-call thread to allow real time status updates.
                                  B) Implement a distinct model for each of your addins to avoid network contention.
                                  C) Implement a caching mechanism, and a data expiration mechanism, within your model to avoid duplicate network traffic.
                                  D) Identify your most common requests and pre-load those data in the getcontrol1 ( ) method of each of your add-ins.
                                  E) Run network calls within a separate thread to avoid locking the user interface.


                                  Solutions:

                                  Question # 1
                                  Answer: B
                                  Question # 2
                                  Answer: A
                                  Question # 3
                                  Answer: A
                                  Question # 4
                                  Answer: A,B,D
                                  Question # 5
                                  Answer: A

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