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Reference: https://www.microsoft.com/en-us/learning/exam-mb2-718.aspx
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Microsoft Dynamics 365 for Customer Service Exam Certification Details:
| Schedule Exam | Pearson VUE |
| Exam Price | $165 (USD) |
| Exam Code | MB2-718 |
| Books / Training | 81057: Agent Enablement in Microsoft Dynamics 365 for Customer Service 81058: Service Intelligence in Microsoft Dynamics 365 for Customer Service 81063: Voice of the Customer in Microsoft Dynamics 365 for Customer Service 81064: Microsoft Dynamics 365 Unified Service Desk For Customer Service 81065: Microsoft Dynamics 365 for Field Service |
| Number of Questions | 40-60 |
| Sample Questions | Microsoft Dynamics 365 for Customer Service Sample Questions |
| Passing Score | 700 / 1000 |
| Exam Name | Microsoft Certified Solutions Expert (MCSE) - Business Applications |
| Duration | 120 mins |
How much MB2-718 Exam Cost
The price of the MB2-718 exam is $165 USD.
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Microsoft Dynamics 365 for Customer Service MB2-718 Exam
Microsoft Dynamics 365 for Customer Service MB2-718 Exam which is related to Microsoft Certified Professional Certification. This exam measures and validates the create and manage cases, create and manage queues, install and configure Dynamics 365 field service, identify features and limitation of the Mobile Apps. App Developers, Sales Operations Managers, and IT Professionals usually hold or pursue this certification and you can expect the same job role after completion of this certification.
