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Salesforce EEB-101 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Data Management | - Import methods and data hygiene - Data Extensions and data modeling concepts |
| Topic 2: Email Marketing Fundamentals | - Email content creation with Content Builder - Subscriber and list management - Email send types and delivery basics |
| Topic 3: Tracking and Reporting | - Email tracking and performance metrics - Campaign reporting and insights |
| Topic 4: Automation and Journeys | - Journey Builder fundamentals - Automation Studio workflows |
| Topic 5: Subscriber Engagement and Segmentation | - Preference management and unsubscribes - Segmentation techniques |
Salesforce Essentials for Marketing Cloud Email Marketers Sample Questions:
1. Northern Trail Outfitters (NTO) wants to include specific content for its most engaged customers and different content for its least engaged customers.
Which Journey Builder activity should NTO use?
A) Engagement Split
B) Scoring Split
C) Frequency Split
2. A marketer needs to personalize an email with dynamic content using data from the Open Data View and data from the Purchase Data Extension.
What should be used to source the data from these different sources?
A) Attribute Group
B) SQL Query Activity
C) Data Filter
3. A marketer has been asked to collect corner information using Marketing Cloud for users obtained from social channels for future mailing.
What should the marketer do to accomplish this?
A) Use Journey Builder to build an audience using Ad Studio.
B) Use an interactive form from email Studio to collect this information
C) Web Studio to capture Query parameters from social media link.
4. A marketer wants to increase the engagement rate of an email by sending it at best possible time for each subscriber.
Which Journey Builder tool should they use to accomplish this?
A) Engagement Split
B) Wait Until Activity
C) Einstein STO Activity
5. A marketer with Northern Trail Outfitters needs to review how different variations of an email will render in different email clients.
Which tool should the marketer use?
A) Send Preview
B) Test Send
C) Content Detective
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: A | Question # 3 Answer: C | Question # 4 Answer: C | Question # 5 Answer: A |



