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Salesforce AP-204 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Store Execution Configuration | 12% | - Configuration of Store Execution Process - Configuration of Assortment Monitoring - Configuration of Planogram Compliance - Configuration of Store Survey and Feedback |
| Topic 2: Visit Execution | 23% | - Inventory Check and Product Listing - Visit Tasks and Task Types - Visit Execution Process - Promotion Check and Promotion Details - Order Capture and Order Submission - Photo Capture and Survey |
| Topic 3: Visit Planning | 23% | - Visit Planning Process - Visit Plan and Visit Plan Targets - Territory Management - Visit Schedule and Frequency |
| Topic 4: Visit Planning and Execution Configuration | 15% | - Configuration of Visit Plans and Visit Plan Targets - Configuration of Promotion Checks and Promotion Details - Configuration of Photo Capture and Survey - Configuration of Visit Tasks and Task Types - Configuration of Inventory Checks and Product Listings - Configuration of Order Capture and Order Submission |
| Topic 5: Store Execution | 15% | - Planogram Compliance - Assortment Monitoring - Store Survey and Feedback - Store Execution Process |
| Topic 6: Admin and Configuration | 12% | - Mobile Configuration - Consumer Goods Cloud Data Model - Reports and Dashboards - User Setup and Permissions |
Salesforce Consumer Goods Cloud Accredited Professional Sample Questions:
1. Which of the following three capabilities are available with Salesforce Maps Advanced to support Store Visit planning?
A) Visit Prioritization
B) Gantt-chart Routing
C) Constraint based Routing
D) Real-time Traffic-based Routing
E) Visit Windows
2. How can a merchandiser perform a check-in to log the arrival time and geo coordinates for an inventory-check appointment?
A) Check-in through Einstein Vision
B) Check-in through Salesforce Maps on mobile
C) Check-in through Salesforce Mobile App
D) Check-in through standard location picker Lightning Web Component in Salesforce Mobile App
3. Prior to rollout testing users find themselves failing all the test cases related to delivery tasks What is a potential reason for this?
A) The KPIs are too extreme and causing the system to fail
B) The tester did not have the lightning direct store delivery Permission Set added
C) The tester is outside the geofence for the store
D) The tester did not have the Lightning Retail Execution Plus Permission Set added
4. Which statement is correct about Consumer Goods- Einstein Visit Recommendations?
A) Visit Recommendations can be created using the Next Best Action Strategy
B) Visit Recommendations rules consider the store operating hours
C) Visit Recommendations are automatically generated by recent case activities
D) Visit Recommendations automatically take into consideration already created visits for the store
5. A B2B communications company routinely manages intricate product configurations with over 1000 line items, leading to notable operational complexities. The company is concerned about the performance and scalability of the solution as the order volume is expected to increase progressively.
Which Salesforce Communications Cloud solution would you recommend to streamline the configure, price, and quote (CPQ) process and address the customer's performance and scalability concerns?
A) Multi-site CPQ
B) Multiplay Subscription Management
C) Large Account Sales Management
D) Enterprise Sales Management
Solutions:
| Question # 1 Answer: C,D,E | Question # 2 Answer: C | Question # 3 Answer: B | Question # 4 Answer: B | Question # 5 Answer: D |



