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Aim of the Certificate Exam
- Empower individuals to execute tasks with confidence and skill
- Provide individuals with a mark of excellence that is extremely recognized by the clients and seeks within across the industries
- Differentiate individual in a crowded job market
Upon successful training and certification, the candidate will be able to
- Design and implement a user interface taking into consideration usability, form design, platform (desktop, tablet, and/or smart-phones), and enhancing the user experience with scripts
- Design an application including business logic, user interface, and database logic
- Manage applications including migration, downloading and installing, and managing source code
- Determine if an application is a good fit with ServiceNow platform capability
- Integrate application to external data sources
- Create and use application properties
- Implement security for an application using both contextual security and application scope
- Automate application using work-flow, document feeds, email, scheduled script executions, and events
- Write, test, and debug client-side and server-side scripts
Exam Preparation
Questions in the exam are based on official training material provided by ServiceNow over different official platforms. Also the information in these pieces of training is the source for the exam. Hence, Candidates should complete the following training courses before appearing for the certification exam.
On successful completion of training, candidates will receive voucher codes, using which they can register for the examination.
Apart from this, ServiceNow recommends candidates to go through the following pieces of training and courses for better understanding of platform and development fundamentals
- Mobile Development Fundamentals
- Service Portal Advanced
- ServiceNow Fundamentals (ILT)
- Certified System Administrator
- ServiceNow Platform Implementation (ILT)
- Integration Hub Fundamentals
- Service Portal Fundamentals
- Performance Analytics Essentials
- ServiceNow Implementation Methodology (SIM) Fundamentals (eLearning)
Candidates can get the details for these trainings on Now Learning portal
The certification exam also verifies the ability of the candidate to practical experience and expertise of the candidate, hence candidates with following work experience or knowledge will always have an upper hand during the examination
- Connect or be a member of various ServiceNow developer groups that allow developer access to ServiceNow
- General familiarity with industry terminology, acronyms, and initial-ism
- At least six months of hands-on experience developing applications on the ServiceNow platform
- Certified ServiceNow System Administrator
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Target Audience
The ServiceNow CAD Certification Exam is targeted to ServiceNow customers, Partners, sales engineers, and others interested in creating applications over the ServiceNow platform. This exam certifies the candidates are skilled enough for creating and modifying the application on the ServiceNow platform.
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Scope
This certificate verifies the fundamental knowledge to become a development consultant ensuring if the candidate is skilled enough of practically applying the knowledge gained through pieces of training and practical experience of working within the projects.
Reference: https://www.servicenow.com/services/training-and-certification/certified-application-developer.html
ServiceNow CAD Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Application Automation | 20% | - Use Workflow Editor and Flow Designer - Create and manage Business Rules - Configure email notifications - Create and manage Script Includes - Create scheduled jobs |
| Working with External Data | 10% | - Integrate with third-party systems - Use REST and SOAP web services - Import and export data |
| Managing Applications | 10% | - Manage update sets - Maintain application lifecycle - Use Studio and IDE - Deploy applications |
| Designing and Creating an Application | 20% | - Create application modules - Understand and use application scope - Determine if an application is a good fit for ServiceNow - Design and create the application data model - Manage application artifacts |
| Application User Interface | 20% | - Create and configure UI Actions - Write server-side scripts - Write client-side scripts - Add and configure fields - Create and customize forms |
| Security and Restricting Access | 20% | - Create and manage roles - Implement application security - Configure Access Controls (ACLs) - Manage data privacy |



