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Nortel 920-344 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Solution Design & Sizing | 20% | - Customer requirement analysis - Licensing and part numbering - Capacity planning and configuration |
| BCM200/400 Rls.4.0 Overview & Architecture | 30% | - Hardware platforms and modules - Release 4.0 feature set and enhancements - Telephony and data integration |
| Competitive Positioning & Sales | 10% | - Differentiators vs competing systems - Migration and upgrade paths |
| BCM50 Rls.3.0 Overview & Architecture | 25% | - Software features and release capabilities - Hardware specifications and components - System capacity and scalability |
| Features, Benefits & Applications | 15% | - Unified communications functionality - Call center and messaging options - Deployment scenarios and use cases |
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