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HP HP2-E47 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Customer Business Needs and Value Selling | - Identifying customer IT lifecycle challenges - Mapping support services to business value |
| HP Support Service Offerings | - Service-level options and coverage models - Reactive vs proactive support services |
| HP Value Support Services Overview | - Introduction to HP/HPE support portfolio - Positioning of value-based support services |
| Selling and Positioning Methodology | - Value-based selling techniques - Objection handling and competitive positioning |
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