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Salesforce AP-204 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Retail Execution | - In-store task management and compliance tracking - Store visits and field execution processes |
| Order Capture and Trade Promotion | - Order taking processes in Consumer Goods Cloud - Trade promotion management basics |
| Reporting and Analytics | - KPIs and retail execution metrics - Dashboards and performance tracking |
| Visit Planning and Route Optimization | - Scheduling and field rep optimization - Territory and route planning concepts |
| Mobile and Offline Capabilities | - Offline synchronization and data handling - Mobile app usage for field reps |
| Consumer Goods Cloud Fundamentals | - Data model overview (accounts, retail stores, visits) - Core platform concepts and Consumer Goods Cloud positioning |
Salesforce Consumer Goods Cloud Accredited Professional Sample Questions:
Question 1
Product managers requested to make a brand new product available for the initial sale by account executives in Industries CPQ and support order fulfillment.
What are the two scope items to be included in the following sprints to meet the requirements?
A. Orchestration Process for MACD
B. Decomposition Relationships
C. OmniScript for Guided Selling Process
D. Product Model
Question 2
ABC Telecom offers advanced B2B connectivity products to companies with multiple service accounts, hundreds of quotes, and an average of 1,000 line items per quote.
Which application suite supports this scenario?
A. Mobile Subscription Management
B. Subscriber Lifecycle Management
C. Enterprise Sales Management
D. Advertising Sales Management
Question 3
An Organization wants to maintain data related to the line items and assets in custom objects under the line items (Object 'A') and assets (Object Name 'B').
What will ensure the data is saved under assets during assetization and can be leveraged for MACD Orders?
A. Write an APEX Hook Class during Checkout and AssetToOrder for creating the records as a post step on the API.
B. Use Field Mapper to map fields from Object A to B and another mapping from Object B to A.
C. Use Object Mapper to Map the line item object from A to B.
D. Use Object Mapper to map the line item object from A to B and another mapping from Object B to A.
Question 4
Northern Trail Outfitters wishes to use Tableau CRM as part of their Consumer Goods Cloud rollout. What data is required to support successful creation of the app?
A. Products must be associated to retail stores
B. Promotions must be created and associated to retail store locations
C. Retail Visit KPIs must be created
D. Retail Store KPIs must be created
Question 5
A consultant for Northern Trail Outfitters (NTO) has been asked to setup Tableau CRM for Consumer Goods Cloud to gain insights into factors that might affect store sales.
Which Einstein Discovery story should the consultant select to address this concern?
A. Einstein Discovery story 'Minimize Out-of-Stock occurrences'
B. Einstein Discovery story 'Promotion Management
C. Einstein Discovery story 'Maximize Store Sales'
D. Einstein Discovery story 'Strategic Sales'
Solutions:
| Question 1 Answer: B,D | Question 2 Answer: C | Question 3 Answer: D | Question 4 Answer: A | Question 5 Answer: C |



