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Avaya 72201T Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Avaya Aura Architecture and Platform Overview | 10-15% | - Core component relationships and functions - Architecture components and integration - System platform positioning and deployment models |
| Avaya Aura Communication Manager | 20-25% | - Call processing and routing - Configuration and administration - Feature management and maintenance |
| Troubleshooting and System Support | 10-15% | - Common fault resolution - Performance monitoring and health checks - Log analysis and diagnostic tools |
| Avaya Aura Session Manager | 20-25% | - SIP routing and policy configuration - Session management and dial patterns - Entity and adaptation module setup |
| Messaging and Media Services | 10-15% | - Audio/video integration and media handling - Avaya Aura Messaging configuration - Media Server components and DSP resources |
| Avaya Aura System Manager | 15-20% | - Certificate and security management - Software updates and system maintenance - Inventory and user management |
Avaya Aura Core Components Support Sample Questions:
1. Refer to the Exhibit. Which two statements are true about a call from AST 1011111 to AST
1011112? (Choose two.)
A) In step 2, Avaya Aura Session Manager (SM) matches 1011111 with a Communication Profile, and uses the defined Originating Application Sequence to route the call to Avaya Aura ?Communication Manager.
B) In step 3, Avaya Aura Communication Manager (CM) sends SIP Options to 1011112 looking for a 200 ok response to check it is reachable.
C) In step 1, when 1011111 draws dial tone it sends an Invite to Avaya Aura Session Manager (SM) with the Request URI containing 1011111.
D) In step 2, the Avaya Aura Session Manager (SM) uses a dial pattern and routing policy to route the call to Avaya Aura Communication Manager (CM).
2. A customer reports that several Remote Worker new hires were trying to call co-workers in the office, but noticed their feature buttons were not working. After running a SIP trace, the administrator did not see any PPM Responses coming from Avaya Aura Communication Manager (CM). After looking at how the call flow is supposed to go, the administrator looked at the SIP communication profile and saw that CM had not been administered as a sequenced application. If CM had been added to the endpoint's SIP Communication Profile as a Sequenced Application, which step was missing in the call flow?
A) PPM is downloaded to the Remote Worker telephone from Avaya Aura System Manager (SMGR).
B) PPM is downloaded to Avaya Aura Session Manager (SM) from CM.
C) PPM is downloaded to the Remote Worker telephone from CM.
D) PPM is downloaded to the Remote Worker telephone from Avaya Aura Session Manager (SM) via Avaya Session Border Controller for Enterprise (SBCE).
3. What ensures the integrity of signaling in an Avaya Aura Communication Manager environment?
A) Media Gateway Control Protocol (MGCP)
B) Transport Layer Security (TLS)
C) Secure Real-time Transport Protocol (SRTP)
D) Internet Protocol Security (IPSec)
4. Which two statements describe steps for searching for an Avaya Aura System Manager (SMGR) log containing the phrase 'down'? (Choose two.)
A) Export the entire log file to your local PC, and then locally search with an application.
B) Navigate to Home / Services / Events / Logs / Log Viewer, then click on Filter, then Enable, and type 'down' into the Message box, then click on Apply.
C) Navigate to Home / Services / Events / Logs / Log Harvester, then click on Harvest logs, then type 'down' into the text contains box, then click on Apply.
D) Navigate to Home / Services / Events / Logs / Log Settings, then click on 'text search' and then type 'down' into the text search box, then click on Apply.
5. When does Communication Manager insert the shortcut flag during call processing?
A) during the initialization phase (imsinit) of call processing
B) during the origination phase (imsorig) of call processing
C) during the dialing analysis phase (imsdialana) of call processing
D) during the termination phase (imsterm) of call processing
Solutions:
| Question # 1 Answer: A,C | Question # 2 Answer: D | Question # 3 Answer: B | Question # 4 Answer: A,B | Question # 5 Answer: B |



