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Microsoft 070-910 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Marketing and customer insights (basic level) | - Customer engagement tools
|
| Customer Service capabilities | - Case management
|
| Understand Microsoft Dynamics 365 | - Core concepts of Dynamics 365
|
| Dynamics 365 Sales capabilities | - Sales lifecycle management
|
Hogan 
Bart 
Lena 
Berg 
Daphne 
Jonas 
Ira 
Jesse 
Deborah 
Page 
Burnell 
Mildred 
