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Apple SUP-2026 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| iPhone and iPad Fundamentals | - Apple device hardware and accessories - iOS and iPadOS features and management - Device setup and configuration |
| Backing Up and Restoring | - Restoring Apple devices and user data - Backup methods including iCloud and Time Machine |
| Device Management and Networking | - Mobile Device Management (MDM) - Supporting Apple devices in organizations - Network configuration and troubleshooting |
| Mac Fundamentals | - Mac hardware and troubleshooting - macOS basics and system configuration - User accounts and permissions |
| Apple Account and iCloud | - Apple Account management - iCloud services and data synchronization |
| Privacy, Security, and Sharing | - Privacy settings and user data protection - Sharing and collaboration features - Apple security technologies |
| Recovery and System Diagnostics | - System troubleshooting and diagnostics tools - Startup and recovery options |
Apple Device Support Sample Questions:
1. Which startup mode gives you the ability to transfer files between two Mac computers using Share Disk?
A) Migration Assistant
B) Target Display mode
C) macOS Recovery
D) Safe mode
2. Use this image to answer the question.
Why is the screen sharing service disabled with the message "This service is currently unavailable"?
A) An internet connection is currently unavailable.
B) Screen sharing is being controlled by the remote login service.
C) TCP and UDP ports 5900 are currently blocked on this network.
D) Screen sharing is being controlled by the remote management service.
3. What can you do if you forget your iPhone passcode?
A) Wait for the "forgot your passcode?" prompt to appear and follow the onscreen instructions.
B) Put the phone in recovery mode and attempt to restore it in Apple Configurator.
C) Use your Apple ID to get into your phone.
D) Connect the phone to a mac and erase all content and settings.
4. If you need to sync data from iCIoud to your Windows PC, what must you do?
A) Download iCIoud for Windows from the Microsoft Store.
B) Download iCIoud on your PC and manually start the transfer.
C) Download the files and send them to your PC manually.
D) Airdrop the files to your PC.
5. What command gives you the ability to set, change, and reset privacy permissions for a single app or all apps?
A) Sysadminctl
B) dscl
C) ifconfig
D) tccutil
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: D | Question # 3 Answer: D | Question # 4 Answer: A | Question # 5 Answer: D |
