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WGU Principles of Management at Western Governors University(IAC1) Sample Questions:

1. What is a feature ofa bureaucracy (vertical) organization? Choose 1 answer

A) Employees focus primarily on collaborating across departments and with frequent meetings.
B) Formal position authority is generally the primary means of running the organization.
C) Decision making is decentralized so a considerable amount of information is communicated informally.
D) Employees must answer to two or more bosses and prioritize demands across departments.

2. During an annual staff meeting the CEO of a corporation addressed the audience by stating that the long-term goal of the corporation is to "become the most competitive company in the world and to grow more rapidly than our competitors by providing the best customer service in the business." What did the CEO's statement reflect?
Choose 1 answer

A) Strategic vision
B) Strategic mission
C) Strategic competencies
D) Strategic analysis

3. What is the activity called when a corporate project team is created to develop a new product? Choose 1 answer

A) Benchmarking
B) Venture capitalism
C) Competitive innovation
D) Intrapreneurship

4. What is the purpose of a value chain analysis? Choose 1 answer

A) To determine company stockholder satisfaction
B) To allow the company to use a systematic approach in developing a competitive advantage
C) To allow the company to implement an intranet and develop automated processes
D) To help the company determine its commitment to ethics and social responsibility

5. When developing a qualify management system, which step involves answering the question, "If you were the customer, how would you like us to operate?" Choose 1 answer

A) Reengineering
B) Benchmarking
C) Downsizing
D) Customerization

Solutions: