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WGU Organizational-Behavior Exam Syllabus Topics:

WGU Organizational Behavior (GTO1, C715) Sample Questions:

1. A project team was formed to complete a specific project. At the end of the first 6 months, the team was unable to deliver the results. The main cause was several team members spending significant time mistakenly working on the same tasks. Which role of a team lead is most useful in the given case?

A) Coordinator
B) Controller
C) Planner
D) Motivator

2. How can an organization transmit its culture to its employees?

A) By requiring employees to memorize the mission statement
B) By influencing the balance of cultural backgrounds of employees
C) By creating and repeating ritualistic activities
D) By studying employee gripes and complaints

3. What defines acceptable standards of behavior that are shared by group members?

A) Group status
B) Group norms
C) Group conformity
D) Group roles

4. Which team type takes on many responsibilities of their former supervisors?

A) Problem-solving team
B) Self-managed work team
C) Cross-functional team
D) Virtual team

5. What is social loafing?

A) A process by which individuals attempt to control the impression others form of them
B) An expectation that others will not act opportunistically when working collectively
C) The tendency for individuals to work harder when working collectively than when working individually
D) The tendency for individuals to expend less effort when working collectively than when working individually

Solutions: