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HP HP3-X04 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Service Best Practices | 5% | - ESD Safety and Handling - Warranty and Part Replacement Policies |
| Topic 2: Firmware & Software Configuration | 15% | - BIOS/UEFI Update and Setup - Driver Installation and Compatibility |
| Topic 3: Hardware Maintenance & Replacement | 35% | - Disassembly and Assembly Procedures - Hard Drive, Memory, and Optical Drive Service - Battery and Power System Repair - Display, Keyboard, and Touchpad Replacement |
| Topic 4: Diagnostics & Troubleshooting | 25% | - Power-On and POST Error Analysis - Common Hardware and Firmware Issues - HP Diagnostic Tools Usage |
| Topic 5: Notebook Product Overview | 20% | - HP Essential Notebook Series Features - System Architecture and Components |
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