CA CAT-180 : CA Service Desk Manager r12 Professional Exam

CAT-180 exam collection

Exam Code: CAT-180

Exam Name: CA Service Desk Manager r12 Professional Exam

Updated: Jun 02, 2026

Q & A: 40 Questions and Answers

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CA CAT-180 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Establishing the Business Data Structure
Topic 2
  • Configuring Incident and Problem Management.
Topic 3
  • Administering CA Service Desk Manager

Reference: http://www.ca.com/us/~/media/Files/Certification%20Guides/CAT180%20CA%20Service%20Desk%20Manager%20r12x%20Professional%20Study%20Guide.pdf

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