Avaya 72301X : Avaya Aura® Communication Applications Support Certified Exam

72301X exam collection

Exam Code: 72301X

Exam Name: Avaya Aura® Communication Applications Support Certified Exam

Updated: Jun 07, 2026

Q & A: 158 Questions and Answers

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Avaya 72301X Exam Syllabus Topics:

TopicDetails
Topic 1
  • Describe troubleshooting tools and techniques for Internet Friendly Gateway
  • Identify the call flow for Avaya Spaces Extension
Topic 2
  • Communication Applications Architecture
  • Describe the tools to troubleshoot Avaya Aura® Web Gateway (AAWG) and WebRTC Call issues
Topic 3
  • Identify the tools to troubleshoot Call Park and Page
  • Identify tools to troubleshoot Branch Survivability
Topic 4
  • Describe the SIP Messages Sequence for Avaya Presence Services
  • Describe the call flow when Branch Survivability is active and explain the AES call flows
Topic 5
  • Troubleshooting Avaya Communication Applications
  • Identify how to verify and troubleshoot current system status on AES
Topic 6
  • Describe the call flow for Call Park and Page
  • Identify how to verify and troubleshoot Branch Survivability
Topic 7
  • Communication Applications Troubleshooting Tools and Techniques
  • Describing the function and configuration of Avaya Presence Service with Avaya Breeze®
Topic 8
  • Identify the key configuration steps for AES
  • Describe the key configuration steps for Internet Friendly Gateway

Reference: https://www.avaya-learning.com/lms/#/training/catalog/offering/22907

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Avaya Related Exams

  • 72301X

    Avaya Aura® Communication Applications Support Certified Exam

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